I have a customer who keeps an eye out for this glaze and when it comes out well, and, we have something new and different, she sends me an email.
The birdhouse has gone to live with it's cousins in Texas.
I have other customers that do the same.
When we receive a request or an order we do everything possible to get the items packed and ready for shipment. We like to have the items out within a day or two at the most.
I am in a dispute right now with a company who promised shipping in 24 hours and has not shipped yet.
After a week I sent an email.
We are so sorry we have back ordered your item, here is 20 % off your next order.
I gave them another week.
We are so sorry we have back ordered your item, we will ship it right away as soon as it comes in.
I gave it one more week.
I have just filed through my payment company for a refund.
Why?
Because they continue to sell this item online with the promise of 24 hour shipping.
Your word is important.
So is your customer.
Tiles:
New works on a few giraffes.
Designed by Lee.
It has taken me awhile to carry on with the designs that she and I had planned to work on together.
I have added her name to these.
Her name runs up the right hand side of the giraffe,
My sister had such a talent.
The one on the right here reminds me of her for some reason.
Sorry for my rant.
I am off to work in my own place of business.
Cheers!
